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Former Motif customers - Click here for important information about your account(s).
Note that you may experience longer than normal wait times for our Client Service phone and email support while new Motif customers are on-boarded. We apologize for the inconvenience and look forward to working with you to answer all of your questions.
Memorial Day Customer Service Hours
In observance of Memorial Day, the U.S. bond markets will close at 2:00 p.m. ET on Friday, May 22nd. The U.S. financial markets and our offices will be closed on Monday, May 25th.
Due to the early closures, there will be no mutual fund orders in the 2:00 p.m. ET trading window on Friday, May 22nd. All mutual fund orders must be placed no later than 11:00 a.m. ET on Friday, May 22nd to be executed that day. We will not accept mutual fund orders between 11:00 a.m. ET and 2:00 p.m. ET on Friday, May 22nd. All window trades containing mutual fund orders placed after 2:00 p.m. ET on Friday, May 22nd will be executed on Tuesday, May 26th.
No window trades, direct trades, account transfers, or money transfers will be processed on Monday, May 25th.
Customer Service Holiday Hours 5/22/2020 - 5/26/2020
Friday, May 22nd: 7:00 a.m. - 9:00 p.m. ET
Saturday, May 23rd: 8:00 a.m. - 4:00 p.m. ET
Sunday, May 24th: 8:00 a.m. - 4:00 p.m. ET
Monday, May 25th: Closed
Tuesday, May 26th: 7:00 a.m. - 9:00 p.m. ET