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Memorial Day Customer Service Hours

In observance of Memorial Day, the U.S. bond markets will close at 2:00 p.m. ET on Friday, May 24th. The U.S. financial markets and our offices will be closed on Monday, May 27th.

Due to the early closures, there will be no mutual fund orders in the 2:00 p.m. ET trading window on Friday, May 24th. All mutual fund orders must be placed no later than 11:00 a.m. ET on May 24th to be executed that day. We will not accept mutual fund orders between 11:00 AM ET and 2:00 PM ET on Friday, May 24th. All window trades containing mutual fund orders placed after 2:00 p.m. ET on May 24th will be executed on Tuesday, May 28th.

No window trades, direct trades, account transfers, or money transfers will be processed on Monday, May 27th.

Customer Service Holiday Hours 5/24/2019 - 5/28/2019

Friday, May 24th: 7:00 a.m. - 9:00 p.m. ET
Saturday, May 25th: 8:00 a.m. - 4:00 p.m. ET
Sunday, May 26th: 8:00 a.m. - 4:00 p.m. ET
Monday, May 27th: Closed
Tuesday, May 28th: 7:00 a.m. - 9:00 p.m. ET


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