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Independence Day Customer Service Hours
In observance of Independence Day, the U.S. bond markets will close at 2:00 p.m. ET on Thursday, July 2nd. The U.S. financial markets and our offices will be closed on Friday, July 3rd. Customer Service will also be closed on Saturday, July 4th.
Due to the early closures, there will be no mutual fund orders in the 2:00 p.m. ET trading window on Thursday, July 2nd. All mutual fund orders must be placed no later than 11:00 a.m. ET on Thursday, July 2nd to be executed that day. We will not accept mutual fund orders between 11:00 AM ET and 2:00 PM ET on Thursday, July 2nd. All window trades containing mutual fund orders placed after 2:00 p.m. ET on Thursday, July 2nd will be executed on Monday, July 6th.
No window trades, direct trades, account transfers, or money transfers will be processed on Friday, July 3rd.
Customer Service Holiday Hours
Thursday, July 2nd: 7:00 a.m. - 9:00 p.m. ET
Friday, July 3rd: Closed
Saturday, July 4th: Closed
Sunday, July 5th: 8:00 a.m. - 4:00 p.m. ET